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Your common questions, answered by our team

At Nexa+, we're right by your side every step of the way. Find quick and comprehensive responses to all your queries, from product information to career opportunities and company policies. If you can't find what you need, please reach out to us for further assistance.

Future members of the network related questions

  • NEXA+ is a modern pharmacy network that aims to enhance the competitiveness and efficiency of its member pharmacies. It provides access to great value products and a range of services and support that help improve the day-to-day operations of pharmacies, with a people-centric approach and an emphasis on quality pharmacy customer service.

  • Network members benefit from access to great value products. In addition, the network provides ongoing support to our members in various areas related to the proper management of a pharmacy, the education and training of its members, information on the latest developments in the pharmaceutical industry, thus improving the competitiveness and quality of the services that provide to their customers. Our mode of operation allows the centralization of many services and consequently the maximization of the benefits that our member pharmacies receive with their participation. With your participation in our network, among other things, you will receive continuous training, support and promotion of your pharmacy through various organized campaigns, with the ultimate aim of optimizing the quality of your services and consequently your competitiveness in the local market.

  • To become a member of the network, you must submit a registration application. Expression of interest in cooperation can be done through the NEXA+ network website or by contacting the support team directly. The process is simple and direct and includes the provision of specific information required for the evaluation of the application by the management of our company.

  • The NEXA+ network team reviews the application carefully to ensure that all necessary membership requirements are met. The evaluation process includes the examination of the pharmacy's compliance with the network's criteria and the control of acceptance of the terms of cooperation.

  • To become a member of the NEXA+ network, your pharmacy must meet certain criteria set by the network. These include accepting the terms of engagement, committing to complying with network policies, and demonstrating professional integrity and high standards of customer service.

  • The application evaluation process can take from a few weeks to a month, depending on the complexity of each case and the completeness of the information submitted. The NEXA+ network team informs the pharmacy about the progress of the application and provides any additional information needed.

  • After your application is approved, your pharmacy will officially join the NEXA+ network. As a member, you will have direct access to the network's benefits and services, such as special discounts, promotions, as well as management and training support.

  • Member pharmacies of the NEXA+ network have the obligation to comply with the terms of cooperation, to actively participate in the actions of the network and to implement the recommended practices that contribute to the overall improvement of their customer service and their operation. Participation in the NEXA+ pharmacy network requires a high commitment on the part of its members, as one of the most important conditions of cooperation is the continuous training that members should attend together with their staff/our pharmacy teams.

  • By joining the network, you will begin to really feel the change after the first few months when you enter the training rooms with other cooperating members. In addition you will start to see the change with the visit of your existing and new customers who will look for the relevant offers of the network and the recommended services that we provide exclusively for them. Through the various actions of the network as well as the support you will receive from our company's processes and functions, you will start to see a change in your normal workflow, since one of our goals is to simplify the pharmacy's management procedures, thus offering more quality time in our member pharmacies to serve the public.

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Consumer related questions

  • NEXA+ is a modern pharmacy network that provides its members with innovative healthcare services, expertise, and other quality services, providing each patient with a unique healthcare experience.

  • Network pharmacies offer personalized health advice and high-level pharmaceutical care based on our network's quality standards. As a customer, you will have access to specially selected innovative health preparations and products, you will have access to exclusive products and services at special prices and offers, as well as informational actions, prevention campaigns and promotional actions that may be organized in the member pharmacies of the network us. Our main goal is to provide the best healthcare services to all visitors to our network member pharmacies.

  • You can visit our website and see if your pharmacy is a member of the NEXA+ network. You can also ask directly at your pharmacy or by calling our toll-free call center directly

  • Yes, member pharmacies in our network provide special prices and run promotions on various health products throughout the year in addition to our favorite selections as presented on our website. Ask your pharmacist or visit our website for more information on current offers on NEXA+ favorites.

  • You can follow our social media pages, visit our website regularly to get the latest updates and information about our network's actions and offers.

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